I gave them the correct information. A non-answer. I was told a credit was issued for a refund when in fact it was not and my account was continuously charged. I confirmed it. This one is not worthy of anyone's business. My items arrived damaged and Blair Candy is making sure they IGNORE it completely and won't respond to customer complaints! Products which are returned after 90 days of purchase will be refunded with a merchandise credit equal to your original purchase price and can be put toward a future purchase at Blair.com.Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 800-821-5744, by using their Live Chat feature when available, or by submitting them directly to their website through their Contact Us link.There are a few recurring complaints about this company that deserve to be discussed, for future customers who are deciding whether or not they are going to make purchases through this website.The most common and troublesome complaint is that their Customer Service is at the best not very helpful and at the worst potential rude and argumentative when customers call with complaints about what they have received, including complaints that the completely wrong item was shipped.Other common complaints included the monthly charge that is applied for customers who decided to be a part of their Rewards Program. Customers who are interested are also welcome to apply for their Blair credit card, which is eligible to be used at their website and also with their sister retailers, like Orchard and Bedford Fair, all of which are listed on their website. That is after calling and being told that the item was IN STOCK and reading on the site that when it's in stock it ships that next day.I have gotten three emails saying NOTHING about that conversation, basically denying I had it.I would NEVER use this company for ANYTHING. I'll buy my candy somewhere else. Unfortunately I did not notice it for 10 months.
They reply to the same email where I confirmed this: "We will not ship your order until the address and phone number are correct." I confirm my information is correct. Most customers felt as though they were led to believe that they could simply choose to be a Rewards Member for free, but then later discovered a recurring charge of $15.00 each month for this membership.Certainly there are many other online retailers which sell clothing for men and women, like.If you have experience with this company or their products, please leave your Blair.com reviews below.I didn’t realize it but they signed me up for a customer priority program. Buy elsewhere.Don't waste your time or money. Blair.com is an online retailer which was started as a traditional brick-and-mortar clothing store in the early 1900s, but has expanded over the last 100 years to be a high quality clothing and home décor retailer.Like any other online retailer, customers are welcome to go to their website and search for specific items they are interested in using their search feature, or customers can go through their inventory by category, including Women’s, Men’s, For Your Home, Scandia Woods, Footwear, and Clearance.Customers who are interested are also welcome to apply for their Blair credit card, which is eligible to be used at their website and also with their sister retailers, like Orchard and Bedford Fair, all of which are listed on their website.This credit card comes with no annual fee, convenient monthly payments, as well as up to $50 in “welcome coupons” when you initially sign up, and a variety of other exclusive online deals. Charges continued to hit my checking account until September. Customers who are not completely pleased with their purchase are welcome to return them for either an exchange or a refund depending on the circumstances, excluding Shipping and Handling charges.Items that are returned within the first 90 days of purchase and in their original condition are eligible for either an exchange or a refund provided in the original form of payment.
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