I'd rather give them minus 5 star (-5).Thank You for Your Reply! Later, I got a message and the driver said "no problem". I STARTING MAKING PREPARATIONS FOR MY CAR TO LEAVE AROUND END OF APRIL. I told them this is dishonest: the quote is higher than what they promised to offer; the $150 deposit is nonrefundable (so why it was called "deposit".
He responds to emails and calls fast, as well. This incident happened almost a month ago, and I waited this long to post a review because I like JC and Claudia. These people are a joke!
Paul was great, he called and texted everyday keeping me up to date. We have contacted Fox Auto Transport and hired them to fetch the truck and bring it home for us. EDitorial Comments. Mercury Auto Transport and Richard Morgan can shove it where the sun doesn't shine, we are relieved we did not follow through with the transaction and let them steal our money. They delivered my car in damaged condition early in the morning. Once Mercury was paid they no longer communicate with you I missed 5 days of work because of poor communication. We will definitely use them in the future. However, they still ship the car early, so there's no one to check in the car of course.
Thank you so much, Jeremy. TransportReviews.com is a Community Site Proudly Operated By Moving Sites, LLC.Please enter the web url of the two "Duplicate" Reviews.The reviews posted on this site are posted by those who claim to be customers of the auto transport company that reviewed.
However, the driver came to pick up my car and said the total is $1050, which came from $150 deposit fee plus $900 shipping fee. Complaint Review: Mercury Auto Transport LLC - Davie Florida. Thanks again! Then hung up on me again. I am thinking to file a formal claim about this later.
I finally passed the phone to my boyfriend so he continue the call calmly but Richard continued to escalate the call until my boyfriend had to threaten with legal action and end the call.THIS PLACE IS THE WORSEEEEEE!!! This was the worst case of Customer service I have had to deal with and would not recommend them in any way!
Their A+ rating with the BBB seems well justified, versus the C+ rating that Mercury has (and deserves). The Carrier never contacted me to let me know they had problems and would be late I had to call them! Mercury Auto Transport. Review Report Review. All negative reviews on here, but great on transportreviews.com call call call call call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call callcall call call.I sure wish I had saw your complaint before I used this company.
I highly recommend them to anyone who wants good and custom-made auto transport solutions. I wrote few emails to Mercury, but I didn't get any satisfying answer. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Political Signs Must Go! They will promise you the world and not even give you dirt!Save yourself the trouble of being SCAMMED!
I almost booked a shipment with this company until I spoke with someone from a very highly rated shipping company who then advised me to stay away from these guys. I will never ask Mercury to ship any car. Also, my proxy to check in the car at the destination had unexpected travel at the time to check in the car, so I contacted the driver and request for a late delivery. Mercury Auto Transport Overview.
I haven't seen one good review about this company yet, that should tell you enough..My boyfriend and I recently found ourselves stranded in Los Altos, CA, several hundred miles from our Orange County home, with a busted transmission in our truck. Coronavirus Covid-19 order masks now?? Therefore, I agreed to give them a chance to do this business.
Im not sure what else I should type, but I recommend calling him at 717-508-7042. this site isnt a fair picture of what they do. They are the worst. I called back numerous times and he finally answered and I told him I did not want their business any longer, he just waited for me to stop talking and asked "Are you done?" Mercury Auto Transport was first mentioned on PissedConsumer on Oct 07, 2013 and since then this brand received 40 reviews.. Mercury Auto Transport ranks 36 of 1013 in Transportation and Logistics category.
what was supposed to take 5 days took 11 and that was money I missed by not working as well as having to pay double to get my Vehicle!
To report misuse of this site please contact us.Jeremy Kelly and Mercury Auto Transport quickly found a transport for our vehicle. Poor service, dishonest company (charge more than the quote).
I even had the vehicle driven to a larger town so they would not have to pick it up in a smaller town. Auto transport. I lost it and called to complain, and Richard refused to even listen to me, talked over me, interrupted me, called me crazy, and said it was my fault.
Auto transport. Companies and visitors are responsible for deciding on companies indepent of the visitor information on Transport Reviews. Transport Reviews 4.8 (2325 Reviews) BBB 4.9 (243 Reviews) Facebook 4.5 (305 Reviews) RESOURCES. When I asked the name and number of my driver they hesitated to get me a name and it seemed like they just made one up and when I asked for his phone number they gave me a phone number then afterwards told me it was the wrong number and hung up on me! Trevor (Miami, Florida)” I tried several times to contact Jim and Mercury and he would not reply (hey they had their money I was on my own)! WARNING! Before agreeing to use their service, I wrote them a email to ask if they have any additional fee or hidden fee, and they said "No dispatch fee on pickup balance on delivery." And do not care about shipping your items, as soon as they get your money they become completely careless and hard to get ahold of.
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